Terms of Service

Last Updated: January 2024

Welcome to TalentPipeFlow. These Terms of Service ("Terms") govern your use of our recruitment management platform and services. By accessing or using TalentPipeFlow, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using TalentPipeFlow's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

These Terms constitute a legally binding agreement between you and TalentPipeFlow Inc. ("TalentPipeFlow," "we," "us," or "our").

2. Description of Service

TalentPipeFlow provides a cloud-based recruitment management platform that enables users to:

• Manage candidate applications and recruitment pipelines
• Post and manage job openings
• Schedule and track interviews
• Communicate with candidates and team members
• Generate reports and analytics
• Integrate with third-party services
• Access automation and workflow tools

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

3. User Accounts and Registration

3.1 Account Creation

To use our services, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Keeping your account information current and accurate

3.2 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. By using our services, you represent and warrant that:

• You meet the age and legal requirements
• All information provided is accurate and truthful
• You will comply with all applicable laws and regulations
• You have the authority to bind your organization (if applicable)

3.3 Account Termination

We may suspend or terminate your account at any time for violation of these Terms, illegal activity, or other reasons we deem appropriate. You may terminate your account at any time through your account settings.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our services only for lawful business purposes related to recruitment and hiring activities.

4.2 Prohibited Activities

You agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Use the service for discriminatory hiring practices
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Reverse engineer, decompile, or disassemble our software
• Use automated tools to scrape or extract data
• Interfere with the proper functioning of our services
• Impersonate others or provide false information
• Spam, harass, or abuse other users
• Use the service for any illegal or unauthorized purpose

4.3 Content Standards

All content you upload or share must:

• Be accurate and not misleading
• Comply with applicable employment laws
• Respect intellectual property rights
• Not contain offensive, discriminatory, or inappropriate material
• Not violate privacy or confidentiality obligations

5. Subscription and Payment Terms

5.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Current pricing and plan details are available on our pricing page.

5.2 Payment Terms

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• You authorize us to charge your payment method automatically
• You are responsible for all taxes and fees
• We may change pricing with 30 days' notice

5.3 Free Trials

We may offer free trials for new users. Trial terms and limitations will be clearly communicated. At the end of the trial period, you will be charged for the selected plan unless you cancel.

5.4 Cancellation and Refunds

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. We do not provide refunds for partial months or unused portions of your subscription.

6. Data and Privacy

6.1 Your Data

You retain ownership of all data you upload to our platform. You grant us a limited license to use, store, and process your data solely to provide our services.

6.2 Data Security

We implement industry-standard security measures to protect your data. However, you acknowledge that no system is completely secure, and you use our services at your own risk.

6.3 Data Processing

By using our services, you acknowledge that:

• You have the right to upload and process candidate data
• You will comply with applicable data protection laws
• You will obtain necessary consents from candidates
• You are responsible for the accuracy and legality of your data

6.4 Data Backup and Recovery

While we maintain regular backups, you are responsible for maintaining your own copies of important data. We are not liable for data loss or corruption.

7. Intellectual Property Rights

7.1 Our Intellectual Property

TalentPipeFlow and all related software, technology, and content are protected by intellectual property laws. We retain all rights, title, and interest in our platform.

7.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms. This license terminates when your subscription ends.

7.3 User Content

You retain ownership of content you create or upload. By using our services, you grant us a license to use, display, and process your content solely to provide our services.

7.4 Feedback

Any feedback, suggestions, or ideas you provide to us become our property and may be used without compensation or attribution.

8. Third-Party Integrations

Our platform may integrate with third-party services. Your use of these integrations is subject to:

• The third party's terms of service and privacy policy
• Any additional terms we may specify
• Your own agreements with the third-party providers

We are not responsible for the availability, functionality, or security of third-party services.

9. Service Availability and Support

9.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or experience outages that temporarily affect service availability.

9.2 Customer Support

We provide customer support through various channels. Support availability and response times may vary based on your subscription plan.

9.3 Service Modifications

We may modify, update, or discontinue features of our service with reasonable notice. We will make commercially reasonable efforts to minimize disruption to your use of the service.

10. Disclaimers and Limitation of Liability

10.1 Service Disclaimers

Our services are provided "as is" and "as available." We disclaim all warranties, express or implied, including:

• Warranties of merchantability and fitness for a particular purpose
• Warranties of non-infringement
• Warranties regarding accuracy, reliability, or completeness
• Warranties of uninterrupted or error-free operation

10.2 Limitation of Liability

To the maximum extent permitted by law, TalentPipeFlow shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from third-party actions or services
• Damages exceeding the amount paid by you in the 12 months preceding the claim

10.3 Indemnification

You agree to indemnify and hold harmless TalentPipeFlow from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of third-party rights.

11. Compliance and Legal Requirements

11.1 Employment Law Compliance

You are solely responsible for ensuring your use of our services complies with all applicable employment laws, including but not limited to:

• Equal employment opportunity laws
• Anti-discrimination regulations
• Data protection and privacy laws
• Labor and employment standards

11.2 International Use

If you use our services from outside the United States, you are responsible for compliance with local laws and regulations in your jurisdiction.

12. Termination

12.1 Termination by You

You may terminate your account at any time by canceling your subscription through your account settings or contacting our support team.

12.2 Termination by Us

We may terminate or suspend your account immediately if:

• You violate these Terms
• Your account becomes delinquent
• We suspect fraudulent or illegal activity
• We discontinue the service

12.3 Effect of Termination

Upon termination:

• Your access to the service will be immediately suspended
• You may export your data for a limited time
• We may delete your data after a reasonable period
• Outstanding fees remain due and payable

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

13.2 Dispute Resolution Process

Before initiating legal proceedings, you agree to attempt to resolve disputes through:

• Direct negotiation with our support team
• Mediation through a mutually agreed mediator
• Binding arbitration if mediation fails

13.3 Jurisdiction

Any legal proceedings must be brought in the state or federal courts located in San Francisco, California.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and TalentPipeFlow regarding the use of our services.

14.2 Modifications

We may modify these Terms at any time by posting updated terms on our website. Continued use of our services after changes constitutes acceptance of the new terms.

14.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

14.5 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15. Contact Information

If you have questions about these Terms of Service, please contact us: